Making an application for redress

Old Boy survivors can now register for the Redress Programme. You can register online, by email, post or phone.

To register online via our secure website, please complete the form here

To register by email or post, please download the registration form and send to the Programme Administrator at: [email protected] or PO Box 90899 Victoria Street West Auckland 1142

If you are applying for Redress for yourself, please download the registration form here

If you are applying for Redress on behalf of an Old Boy survivor who is deceased, please download the registration form here

To register by phone, or to have a registration form posted to you, please contact the Administrator on:

(Monday-Friday 9am-5pm).

After your registration has been received, you will be contacted by the Administrator who will explain the redress process to you and connect you with a Redress Facilitator. The Facilitator will assist you with completing the application form and assembling all the information, documents or statements that you would like to present to the Redress Panel as part of your individual application.

The Redress Facilitator is available to travel to meet you at a place and time convenient to you, if needed. For those located outside of Aotearoa-New Zealand, the Redress Facilitators are available via zoom or phone to assist you with your application.

We recognise that participating in the Redress Programme will likely raise a lot of emotions. At times, it may feel stressful and upsetting as you recall and communicate your experiences as part of the redress application process.

We will try to make this as easy as possible for you. You may wish to use statements in your redress application that you have already made to other entities such as to the Dilworth Independent Inquiry, the Police or Royal Commission of Inquiry. This means that you won’t need to retell your experience again, if you don’t want to. Alternatively, should you wish to make a new statement or if this is your first statement, the Redress Facilitators will be able to assist you with this process as part of your application for redress.

There is also support available for you. This will include the Listening Service which provides access to free therapeutic counselling before, during and after your participation in the process [email protected].

If an Old Boy survivor is also engaging with the Independent Inquiry, they will be able to choose to have access to, and contact with, the same support person for both the Inquiry and Redress Programme. If an Old Boy survivor is accessing psychological support via the Listening Service, they will be able to continue to have their psychologist/therapist support them through their participation in both programmes, should they choose. The focus will be on ensuring Old Boy survivors are supported by people with whom they feel comfortable.

It is expected that legal advice will only be needed at the time an Old Boy survivor makes a decision to accept or reject the redress offer and the Programme will fund the reasonable legal costs associated with this. The Programme will also cover reasonable legal costs incurred by the Old Boy survivor in preparing their application if the survivor considers this is necessary. If required, interim financial assistance will be provided to cover travel costs associated with applying for redress.


The Redress Programme will need to collect sensitive personal information in order to consider applications relating to abuse at Dilworth School. This information will be managed with sensitivity and respect.

The Redress Programme will not publicise details of any redress offers. Old Boy survivors do not have to keep their redress offer confidential, if they want to share this with other people.

The Programme has had independent legal advice when developing its formal processes to ensure the protection of confidentiality and privacy for Old Boy survivors, the information it receives and the determinations the Redress Panel makes.

The Dilworth Programme’s privacy statement can be read here

Redress Programme - Process​

Application Process

Generally within a fortnight


Applicant registers and completes a Consent form for the Redress Programme to obtain other relevant report


Redress Facilitator Co-ordinator contacts the Applicant to confirm he meets the programme criteria and then allocates a Redress Facilitator


The Redress Facilitator arranges to meet with the Applicant to discuss their application

Generally 3-6 months depending on the complexity of the case, and the availability of reports


The Redress Facilitator summarises the Applicant's abuse experiences into a Draft Redress Report for review and confirmation by the Applicant


The Applicant completes the Application for Redress Form and a Statutory Declaration


The Redress Facilitator prepares an Executive Summary that brings together all of the documentation (including the confirmed abuse confirmed earlier by the Applicant). This full package is called The Redress Report.


The Redress Report and supporting documents are lodged with the Independent Redress Panel

Decision process​

Generally 3-6 months depending on the complexity of the Applicant’s case and the volume of Redress applications


Redress Panel reviews and considers application


Redress Panel makes its redress determination

Generally up to two months, depending on availability of of independent legal advice and Applicant’s decision.


Applicant receives the Redress Panel’s final and full determination by way of a settlement agreement and receives independent legal advice (funded by Dilworth Trust Board)


Applicant accepts or rejects determination and settlement agreement


If applicant accepts decision, Applicant receives Redress**

*Timeframes are approximate and subject to change as they are dependent on the volume of applications and the timeliness of the provision of relevant documents and reports.

**Redress Settlement can include a Financial payout (recipient receives independent financial advice as requested by Dilworth), paid access to counselling and therapy, a letter of apology, and or other forms of personalised redress.

It is recommended that recipients of Redress financial payouts get independent financial management advice which can be funded by Dilworth Trust Board.

Further information

It is appreciated that the Redress process can be upsetting and retraumatising. Redress Facilitators will work with you to ensure your personal and emotional wellbeing.

Throughout the Redress Programme Process, applicants may utilise the Listening Service and receive funded counselling and psychological support.