Privacy Statement for Dilworth Redress Programme

The Dilworth Redress Programme collects sensitive personal information in order to consider applications for redress.  This information is managed with sensitivity and respect.  

The Dilworth Redress Programme will not publicise details of any redress offers. However you, as an applicant, do not have to keep your Redress Offer confidential, if you want to share this with other people.  

The following is the full privacy statement of the Dilworth Redress Programme (to be read in conjunction with the FAQs). 

Full Privacy Statement

The Dilworth Redress Programme operates independently of the Dilworth Trust Board, and we respect the information provided to us, ensuring that it is used and shared only in ways that support and protect applicants and their families. Additional information regarding privacy can be found in the Frequently Asked Questions section of our website.

If you cannot find the information you need in this privacy statement, contact us by emailing [email protected] with “Privacy Request” in the subject line.

What personal information can the Dilworth Redress Programme collect?

We will take steps to ensure that we collect only personal information that is necessary to ensure applicants receive full and fair consideration of their Application for Redress. This may include:

  • Information about an Applicant’s time at and after Dilworth School, including the impact of abuse on them and their family/whānau.
  • Information about an Applicant’s current circumstances that may impact on the ability of that person to participate in the redress process.
  • Information about the person who harmed you, and others who were made aware of the abuse or have otherwise been involved.

From whom can the Dilworth Redress Programme collect personal information?

Wherever possible, we will collect personal information about you from you. However, in some cases, it will not be possible for us to collect personal information directly from the individuals concerned. We may collect personal information from the following third parties:

  • Dilworth School – On receiving a Registration for Redress, we will collect a copy of the Applicant’s Dilworth School file. We may also need to collect personal information about people other than the Applicant from Dilworth School.
  • Healthcare providers – In order to ensure the wellbeing of participants during the Dilworth Redress Programme process, and only with the consent of the individuals concerned, we may collect information from health providers.
  • Anyone else you consent to us contacting – If you have previously provided your account to another organisation, you can give consent for the relevant organisation(s) to provide to us information they hold about you, to minimise stress and trauma. For example you may already have made a statement to Police, or to the Dilworth Inquiry or to the Royal Commission into Abuse in Care which, with your permission, we may access.

How can the Dilworth Redress Programme use personal information?

We will use personal information only for the purposes of considering an Application for Redress and managing our processes. This will include using the information in the following ways:

  • Assisting an Applicant to make an Application for Redress
  • Determining an Application and implementing Redress Offers that have been accepted by Applicants.
  • Assisting Applicants with any support services they require during the process, including legal costs, counselling, or other support.
  • Managing the safety and wellbeing of all participants during the Dilworth Redress Programme process.

Can the Dilworth Redress Programme disclose personal information to third parties?

Yes, sometimes. To manage the Dilworth Redress Programme and consider Applications for Redress, we will need to disclose personal information about Applicants and other people relevant to an Application in some circumstances, as follows:

  • We will disclose personal information to our Dilworth Independent Panel Members.
  • We will need to disclose the Applicant’s name and age to Dilworth School in order to facilitate a request for information related to the Application for Redress.
  • We will disclose personal information necessary to facilitate the settlement of an Application for Redress to Dilworth Trust Board.
  • We may disclose personal information during the redress application process with the Applicant’s consent, such as for the purposes of requesting information from other organisations, or if an Applicant has requested third-party support services.
  • We may disclose personal information to the Police where we believe this is necessary in order to assist the Police with the investigation or prosecution of offences.
  • We may disclose personal information to emergency services where we believe this is necessary in order to lessen a serious threat to the life, health, or safety of any individual.

Will the Dilworth Redress Programme ensure personal information is protected?

Yes. We will take all reasonable steps to protect personal information from loss, unauthorised access, use or disclosure, or any other misuse and will retain personal information only for as long as we have a lawful purpose to use it.

Can people have access to the personal information the Dilworth Redress Programme holds about them?

Yes. Anyone has the right to ask the Redress Programme whether it holds personal information about them, and to request a copy of that information if we do. Please email your request to [email protected] with “Privacy Request” in the subject line.

A third party may not ask for your personal information without your prior consent or unless disclosure is allowed or required under the Privacy Act 2020.

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